Refund policy

REFUND POLICY

Last Updated: 01/01/2026

At Maryam Jewelers, we take pride in the quality of our pieces. Please read our refund and return guidelines carefully.

All Sales Are Final
Due to hygiene reasons and the nature of jewelry, all sales are final.
Exceptions — Damaged or Incorrect Items

If your order arrives:
  • Damaged
  • Defective
  • Incorrect
Please contact us within 24 hours of delivery with clear photos of the issue.

Refund or Replacement
Upon review, we may:
  • Replace the item
  • Issue store credit
  • Provide a refund (if applicable)
Non-Refundable Items
  • Custom or personalized items (initials, names, zodiac, birthstone pieces)
  • Final sale or discounted items
  • Orders reported after 24 hours
Return Shipping
If a return is approved, shipping fees are the customer’s responsibility unless the error is ours.